GeM Invoicing & CRAC Generation: Consignee Receipt and Acceptance Certificate & Payment Tracking

Post-Order Execution: Invoicing, CRAC & Payment Realization on GeM

Securing a government Purchase Order (PO) on GeM is only half the battle; ensuring timely dispatch, physical inspection clearance, and rapid financial realization into your commercial bank account completes the business cycle. Navigating the electronic post-order workflow correctly is crucial to prevent bureaucratic payment delays.

The billing and settlement lifecycle centers around the Consignee Receipt and Acceptance Certificate (CRAC). Once goods arrive at the government department, the buyer has a statutory period of 10 days to inspect the goods and generate the electronic CRAC. Under Ministry of Finance mandates, once CRAC is issued, the payment must be disbursed within 10 calendar days. KOKJAGUAR Consultancy assists Pune vendors in managing post-order fulfillment and resolving delayed payments. Read about our GeM order management services.

Step-by-Step Post-Order Workflow

1. Accept the electronic Contract on the GeM portal within the statutory timeframe.
2. Manufacture/package products and generate the official GST e-Invoice on GeM.
3. Dispatch goods accompanied by GeM Invoice, Delivery Challan, and manufacturer warranty certificates.
4. Consignee confirms physical delivery on the portal and generates the PRC (Provisional Receipt Certificate).
5. Consignee conducts quality inspection within 10 days and generates the final CRAC.
6. Public Financial Management System (PFMS) credits funds directly to the seller's linked bank account.